Returns & Exchanges
At Southwest Ranches Farmers Market, we strive to provide the freshest farm-to-table products; however, due to the perishable nature of our goods, we handle return requests for damaged or unsatisfactory items within 24 hours of delivery. Your satisfaction with our local harvest is our top priority, and we are committed to making it right if your order isn't perfect.
Return Process
- 1.Inspect Your Order
Please check your produce and artisanal goods immediately upon arrival to ensure everything meets our quality standards.
- 2.Document the Issue
Take clear photos of any damaged or spoiled items to help our farm team understand what went wrong with your order.
- 3.Contact Support
Email our customer care team within 24 hours of receipt with your order number and the photos of the affected products.
- 4.Resolution Process
Once reviewed, we will issue a store credit or process a refund to your original payment method for the problematic items.